Delete your TeamZy account

TeamZy — account & data deletion

You can permanently delete your TeamZy account and personal data at any time. This page explains how, including if you no longer have the app installed.

Delete it yourself in the app

  1. Open the TeamZy app and sign in.
  2. Go to More → Delete my account.
  3. Confirm. Your account and personal data are deleted immediately.

If you can't sign in or no longer have the app

Send us a deletion request and we'll action it for you:

Please send the request from, or include, the email address on your TeamZy account so we can verify and locate it. We complete verified deletion requests within 30 days.

What is deleted

We permanently delete your profile and personal details (name, email, phone, profile photo), your club memberships, and any login-less children you added and manage.

What is kept

Content you contributed to a club — such as posts, chat messages or comments — is anonymised (detached from your identity) rather than removed, so the club's shared history stays intact for its other members. Records a club is legally required to retain (for example, a receipt for a payment you made) may be kept by that club as required by law.

Questions

Contact us any time via WhatsApp at +61 470 488 026, or in the app at More → Help & support → Contact support.